SAP leads the industry in customer relationship management innovation. Check out the latest news and events:

News Releases and Newsbytes

• National Cable Network of Russia Nabs Prestigious CRM Gartner Award
  (October 05, 2009)
• Buy Enterprise Resource Planning Software and Get the Power of Customer Relationship Management Software for Midsize Companies Included
  (September 24, 2009)
• Chilean Insurance Company Selects SAP® Software to Improve Customer Relations and Maximize Profits
  (August 25, 2009)
• Fastest Growing Bank in Colombia Reaches Goal of Having Single Platform With SAP
  (August 21, 2009)
• Brazilian Insurer to Improve Relationship Management With SAP CRM Application
  (August 18, 2009)
• City of Edmonton Becomes First Municipality in North America to Deliver 311 Service With SAP® Software
  (May 19, 2009)
• SAP and RIM Announce Availability of Integrated SAP® CRM and BlackBerry Solution
  (May 13, 2009)
• SAP Customers Tap Dedicated Offerings to Quickly Address Critical Business Challenges
  (May 13, 2009)
• SAP® Business Suite 7 Now Available to Customers Worldwide
  (May 05, 2009)
• Syclo Teams With SAP to Deliver Mobile Asset and Service Management Solutions
  (March 31, 2009)

Events

• Responding To Market Demands With Redefined CRM
  Online Event
  (December 01, 2009)
  United States
• Events Calendar

Related Information

• "CRM Analytics: Turning Data into Action" (PDF, 168 KB) - IDC Executive Brief (June 2003)