Executive Summary

Services

Financing

SAP for Utilities employs more than 30 years of industry experience to deliver true end-to-end process support. Leveraging enterprise SOA and the SAP NetWeaver platform, SAP for Utilities drives business and market standardisation with more flexibility for regulatory changes. More than 1,000 electric, gas, and water utilities in 70 countries run SAP software.

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Role-Specific Business Process Support with SAP for Utilities

SAP for Utilities solutions support role-specific business processes in the utilities industry, addressing the needs of:

Customer Successes

	Petróleos de Venezuela Returns Inhouse This innovative gas utility brought its outsourced transaction operations back inhouse using SAP for Utilities -- and reduced costs, improved customer service, and achieved ROI in 30 days. Read details (PDF, 197 KB).
	Stadtwerke Düsseldorf Cuts Costs with SAP This German utility company implemented SAP NetWeaver Application Server to improve efficiency, reduce costs, and standardise its IT landscape -- and can now offer its suppliers greater transparency. Read more (PDF, 197 KB).
	EnBW Manages IT Support with SAP EnBW Energie established compliance for its service processes -- and achieved 80% resolution of service requests during initial calls using the SAP Service and Asset Management solution. Read details (PDF, 185 KB).
	RWE Masters the Challenge of Early Adoption When international utility, RWE Group, introduced SAP Strategic Enterprise Management to harmonise groupwide consolidation and planning, SAP Safeguarding mitigated the technical risks. Read the success story (PDF, 332 KB).
	Faster, Transparent Reporting with SAP BI Faced with new challenges from industry deregulation, E.ON IS group responded to demands for comprehensive sales and financial reporting by turning to SAP for a best-of-breed solution. Learn more (PDF, 136 KB).

SAP for Utilities Solution Perspectives

Optimise Credit and Collections Management
German utilities provider Stadtwerke Düsseldorf reduced the turnover period for collecting outstanding debt by 13 days with the SAP for Utilities solution portfolio. Read the WorldPower 2006 article (PDF, 576 KB).

Dock onto SAP Systems
German energy service provider Badenova is tapping new-found potential from its grid construction and maintenance operations, using the SAP xMAM composite application. Read the WorldPower 2006 article (PDF, 1 MB).

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BEST-RUN NOW PACKAGES

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CREATE BUSINESS VALUE

How can you best respond to thrive in today’s business environment?

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SAP Business Maps for Utilities

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SAP Events

International Enterprise Asset Management Conference for Utilities
March 3-5, 2009 in Barcelona
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SAPPHIRE 2008
Visit SAPPHIRE Online for replays of presentations, keynotes and announcements

SAP Business Community

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Business management software

Business management software isn’t one size fits all. For large companies we offer ERP software and CRM software. For medium sized companies we have SAP All-in-One business solutions. And for small companies we have SAP Business One, our small business software.