Enterprise Management and Support in the Postal Services Industry
Change defines the business landscape for today's postal services industry. With privatisation and deregulation come competitive pressures to reduce cost while improving reliability and service.
As a key element of the SAP for Postal Services set of solutions, SAP ERP offers comprehensive enterprise management and support capabilities that enable organisations to not only survive but to thrive in today's increasingly challenging business environment.
Learn more about the benefits SAP ERP offers the postal services industry.
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Customer Successes
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Estafeta Mexicana: Offering One-Stop Service
Estafeta Mexicana is a courier company that offers express services throughout Mexico. See how Estafeta is using SAP solutions to transform its business, standardise processes, and gain greater visibility. Watch the video.
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Deutsche Post World Net Speeds Consolidation
SAP Strategic Enterprise Management enabled corporate consolidation and accelerated financial reporting for this leading provider of international mail, express deliver, and logistics services. Read the story (PDF, 162 KB).
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Swedish Post Improves Customer Service
SAP CRM helped Sweden's national postal carrier improve customer service and reduce customer service costs -- increasing its competitive and improving its ability to grow. Read the story (PDF, 134 KB).
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Watch customer videos.
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Additional Resources
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Postal Sector Overview and Dynamics
Examine the changes in the postal sector over the past 20 years, the key driving forces behind the changes, and the four major coping strategies used by postal operators. Read the white paper (PDF, 269 KB).
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Historical Operators and New Technologies
The postal sector is evolving into an innovative, competitive industry. Information and communication technologies are driving industry change. Read the white paper (PDF, 309 KB) Log-in required.
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