Learn how the SAP Customer Relationship Management rapid-deployment solution – activity management features – can help you more efficiently support the sales function by managing information about essential activities to execute it.
Now I see a new opportunity for Adcom Computer. I want to build a plan for this opportunity, so I click on new activity. The company’s name is prepopulated in the appointment form. I call this Adcom Computer Discovery, and schedule the meeting for 10:00 a.m. today. Now this new activity is attached to the opportunity with Adcom. Not only does the activity show up on the Opportunity Pipeline Performance view, but it also appears in the calendar that’s built into the software. This information also can be synchronized to my data in Microsoft Outlook or Lotus Notes, so I can view the activity online or offline through those applications − even on a mobile device.