FEATURES & FUNCTIONS OF SAP ERP
SERVICE DELIVERY
SAP ERP includes features and functions that enable you to increase HR operational efficiency while complying with legal requirements. With SAP ERP Human Capital Management (SAP ERP HCM) you can support service excellence through a state-of-the-art delivery platform to decrease administrative workload and increase the strategic impact of HR.
Incorporating a broad range of interaction technologies, people can maintain their authorized information through multiple channels: Web browser, shared service framework, voice, mobile devices, and kiosk, for easy access to internal and external business content, applications, and services.
- The manager portal in SAP ERP – You can provide managers with the information and applications they need to participate in processes such as employee development, compensation planning and approval, and budget and staffing activities quickly and efficiently. The manager portal in the SAP ERP application includes content, services, and processes to support management decisions that align with business goals.
- The employee portal in SAP ERP – You can provide employees worldwide with the information, tools, and services they need to do their jobs, manage their own important life and work events, and focus on contributing to business results.
- Shared-service framework – You can achieve operational excellence and gains in efficiency and effectiveness using the SAP shared service framework. The framework is multifunctional, allowing deployment of the same architecture to support HR, finance, IT and other business functions. All service center operations can use the same architecture and governance structure.
- When, Where, and How You Like It – Mobile applications from SAP provide employees secure access to predefined business processes, such as alerts, time recording, requests and approvals for travel or leave – anytime, anywhere, and on any device.