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Advanced Metering Infrastructure (AMI) for Utilities
Get more accurate billing and analysis and improve service – by integrating customer
meter data instantly with back-end systems.
- Streamline operations and meter-data management
- Support all customer-centric business processes, from billing through to analysis
- Achieve bi-directional communication and control of smart meters
Solution Brief: AMI Integration for Utilities ›
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Customer Relationship Management and Billing for Utilities
Optimize cash flow with our customer relationship management (CRM) and billing solution
for utilities. Respond quickly to customer questions, avoid disputes, and streamline collections.
- Manage business procedures quickly and accurately
- Implement processes that offer increased value to your operations and customers
- Improve customer experiences
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Financial Management of Utility Customers
Improve customer service and satisfaction by providing your agents with the information
they need to respond to questions, resolve disputes, and streamline collections.
- Gain a 360-degree view of each customer's account
- Improve collections procedures
- Optimize cash-flow processes
Solution Brief: Financial Customer Care and Dispute Management ›
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Energy Data Management in a Deregulated Market
Streamline processes for metering and measuring load shapes, settling energy quantities,
managing schedules, and billing interval customers.
- Optimize profile management
- Improve synthetic profiling
- Run complex billing and settlement processes
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Municipal Billing Solutions for Waste and Recycling
Improve cost center management across your waste and recycling operation – from
logistics through disposal.
- Optimize billing for municipal waste and recycling activities
- Improve resource utilization with access tools and route planning
- Instantly receive and process data from the weigh scale
- Run complex billing and settlement processes
Solution Brief: Optimized Processes for the Waste Disposal Industry
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Route and District Management for Waste and Recycling
Reduce costs and improve service with software solutions designed to help you monitor and
manage waste and recycling routes more efficiently.
- Easily integrate enterprise data for better resource planning
- Improve customer satisfaction with faster response times
- Develop, implement, and optimize route plans quickly
Solution Brief: Route and District Planning for Waste Disposal ›
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Legal Requirements for Waste and Recycling
Ensure your waste and recycling business is complying with regulations. Our solutions can
help you manage compliance, while reducing administrative costs.
- Manage HAZMAT requirements more efficiently
- Create, confirm, and monitor disposal documents easily
- Reduce penalties and fines
Solution Brief: Reliable Compliance with Waste Law Regulations ›
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Mobile Order Management for Waste and Recycling
Integrate your vehicle fleet into your IT network for real-time communication and data
recording that can help you save money and improve resource utilization.
- Improve efficiency with direct implementation of incoming orders
- Enable real-time information flow between vehicles and the head office
- Access current information on vehicles, containers, and routes
Solution Brief: Mobile Order Management for Waste Disposal ›
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Enterprise Asset Management for Utilities
Achieve end-to-end asset management with an integrated platform that can help you reduce
risks, while driving asset strategies.
- Improve the performance of existing assets
- Achieve consistent and reliable asset data for better decision making
- Increase production, productivity, and budget efficiency
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SAP Smart Meter Analytics
SAP Smart Meter Analytics powered by SAP HANA enables utility companies to turn massive
volumes of smart meter data into powerful insights and actions.
- Deliver targeted demand-side management programs to increase adoption rate
- Reduce direct energy costs via more accurate load forecasts
- Achieve energy savings and carbon emission targets
- Increase revenue by upselling new energy services
Learn more about SAP Smart Meter Analytics
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Mobile Solutions for Utilities
Drive agility, improve productivity, and sharpen your competitive edge with our mobile
solutions.
- Transform your organization
- Give your employees secure mobile access to the information and systems
- Leverage a wide range of mobile apps and underlying infrastructure
Learn more about mobile solutions for your industry ›
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Demand Side Management
Manage the entire lifecycle of energy efficiency and demand response programs. Read about SAP's statement of direction for this new product
Statement of Direction: SAP Demand Side Management ›
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Weighing and Recovery Solutions for Waste and Recycling
Process integration for improved speed and reduced costs.
- Ensure consistent and comprehensive process control
- Improve the weighing process
- Optimize the down-stream production and billing processes
Solution Brief: Green Light for Weighing and Recovery ›
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Compliance Law Regulations Solution for Waste and Recycling
Comply with the complex legal requirements for the waste and recycling industries.
- Sophisticated material-flow management processes
- Documentation and monitoring of waste disposal processes
- Transparency of all pertinent information
Solution Brief: Reliable Compliance with Waste Law Regulations ›
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