Deliver client value – with the right people and processes

Sharpen your client focus and reduce service delivery costs with help from our professional services solutions.

  • Identify profitable clients and services
  • Manage your resource pool according to demand
  • Deliver scalable, repeatable, and efficient services
  • Gain visibility into your business processes
  • Optimize your entire talent supply chain
  • Support advanced billing models

See how Atos increased its average agent utilization by 25-30%* ›

Professional services executives delivering client value

Solutions for Professional Services

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  • Client and Opportunity Management

    Support a full range of activities to help you retain existing clients and generate new business – from contact management to client and deal acquisition.

    • Gain insight into every sales opportunity – including prospect risk and decision-maker data
    • Strengthen client relationships by building better account teams and making services easier to buy
    • Maintain detailed client history profiles to better manage critical relationships
    More »

  • Project Service Delivery

    Support revenue generation by optimizing mission-critical service delivery activities like project and resource management.

    • Plan, execute, manage, and analyze your projects from beginning to end
    • Define and monitor key parameters like phases, milestones, tasks, and roles
    • Apply the right mix of resources to meet client demand and minimize impact when demand declines
    More »

  • Engagement Management

    Empower your team to effectively execute key engagement activities like invoice, time, and expense management.

    • Support both fixed-price and time-and-materials billing
    • Invoice by milestone, time period, or predefined thresholds
    • Record time and expenses on the go
    • Negotiate the best fares and administer travel policies
    More »

  • Business and IT Service Management

    Automate and accelerate customer IT requests and service orders from quotation to contract, delivery, and billing.

    • Improve service quality using ITIL best practices for service requests, incidents, problems, and changes
    • Manage contracts and service levels centrally to provide accurate, timely billing
    • Integrate IT service and asset management to streamline activities from planning to decommissioning
    More »

  • Professional Services Software for Small and Medium Enterprises

    Benefit from an affordable, integrated professional services solution designed for rapid implementation, adaptability, and fast ROI.

    • Enhance talent management and productivity
    • Improve self-service and financial accounting
    • Gain greater flexibility to innovate and deliver new services offerings

    Solution Brief: Complete Software Package for Professional Services › Web Link: SAP for Professional Services SMEs ›

    More »

We can help.

Want to learn more about SAP for Professional Services?

Find more SAP solution information. Lines of Business › Solutions ›

*All implementation results are for informational purposes only and the examples provided while based on actual SAP customers' experiences do not represent commitments or guarantees by SAP and/or its partners. Actual pricing, costs, and implementation results may vary, based on customer-specific requirements and needs. The only warranties for SAP products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.