Solutions for service delivery

Get a competitive advantage with industry-specific functionality for your business services firm. Designed to fit businesses large and small, our comprehensive portfolio of professional services software can help you successfully:

  • Get visibility into your business processes
  • Increase your project and service delivery profitability
  • Optimize your resources
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Solutions for Service Delivery

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  • Project Service Delivery

    Support revenue generation by optimizing mission-critical service delivery activities like project and resource management.

    • Plan, execute, manage, and analyze your projects from beginning to end
    • Define and monitor key parameters like phases, milestones, tasks, and roles
    • Apply the right mix of resources to meet client demand and minimize impact when demand declines
    More »

  • Business and IT Service Management

    Automate and accelerate customer IT requests and service orders from quotation to contract, delivery, and billing.

    • Improve service quality using ITIL best practices for service requests, incidents, problems, and changes
    • Manage contracts and service levels centrally to provide accurate, timely billing
    • Integrate IT service and asset management to streamline activities from planning to decommissioning
    More »

  • Engagement Management

    Empower your team to effectively execute key engagement activities like invoice, time, and expense management.

    • Support both fixed-price and time-and-materials billing
    • Invoice by milestone, time period, or predefined thresholds
    • Record time and expenses on the go
    • Negotiate the best fares and administer travel policies
    More »

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