Future proof your insurance business with flexible end-to-end software processes like claims management

Financial Asset Management

Increase your return on investment, minimize risk, and ensure compliance with a centralized platform for portfolio administration.

• Provide up-to-the-minute analytics to improve decision making
• Integrate processes and multiledger capabilities for multiple GAAP accounting
• Use an analytical and risk reporting framework on a comprehensive data platform
• Reduce risk with a security and authorization mechanism

Solution Brief: Financial Asset Management for Insurance Companies ›

Manage Risk and Compliance

Maximize strategic and operational performance – and proactively mitigate business risk – through cost-effective management of regulatory and policy compliance.

• Synchronize the management of financial, operational, and compliance risks
• Proactively identify and manage risks before they can have an impact
• Automate risk monitoring across end-to-end processes
• Identify and mitigate risks through the entire insurance product lifecycle
• Comply with Solvency II regulations through analytics and increased data transparency

Thought Leadership: Best's Review › (login required)

Reinsurance Management for Primary Insurers

Smooth demand peeks and optimize capacity by strategically managing reinsurance coverage. Boost accounting operations effiency and improve financial reports.

• Integrate reinsurance treaty administration and accounting as part of your process
• Provide full functions for all types reinsurance coverages in all business lines
• Adopt corporate and external reporting requirements
• Get real-time data access across your entire reinsured portfolio

Reinsurance Management for Reinsurers and Retrocessionaires

Reduce your total cost of ownership and improve risk management across the reinsurance lifecycle with support for a broad range of core processes.

• Get a holistic view of reinsurance coverage and parties involved
• Use consistent, clear data for treaty administration and accounting
• Improve compliance with regulatory and rating agencies
• Prepare financial statements according to common accounting principles

Claims Management

Integrate your claims management processes across departments and lines of business to enable timely claims processing – and a positive customer experience.

• Settle claims faster across multiple channels with fewer touches – or none at all
• Make better decisions thanks to deeper analytics
• Gain the agility to improve claims management as business and technology evolve
• Take advantage of true end-to-end solutions that span functional boundaries

Solution Brief: Optimize Insurance Claims Performance Management ›

Policy Administration

Reduce time to market for tailored insurance products by automating and streamlining your policy administration processes.

• Manage multiline products tailored to your customers and distribution channels
• React quickly to market demands with innovative, flexible product design options
• Issue policies and process changes and updates quickly and efficiently
• Improve inquiry processes across the complete policy lifecycle

Incentive and Commission Management

Drive profitable sales by optimizing sales force operations, streamlining compensation, and supporting a multichannel strategy.

• Align your sales strategy with corporate goals
• Drive revenue by defining sales targets
• Increase sales revenue by creating powerful incentives for your sales force
• Improve margins through the sale of profitable products

Customer Service Contact Center

Increase customer satisfaction by connecting processes across departments and empowering agents to provide proactive customer service.

• Get complete visibility into customer information with a unified data environment
• Enable contact center reps to create first notice of loss and check claim status
• Make better decisions with real-time access to customer, claim, and complaint status
• Improve customer service with guidelines to manage complaints and issue escalation

Marítima Seguros: Reduced Customer Service Complaints by 50%* ›

Marketing Campaign Management and Customer Segmentation

Effectively analyze, plan, and execute all of your marketing activities through each customer touch point.

• Make personalized real-time offers through inbound marketing channels
• Plan strategic campaigns and provide multichannel execution
• Solidify customer relationships with relevant, personalized interactions

Success Story: Ray Sigorta Expanded Sales Efforts ›

Sales Force Management

Provide the knowledge needed to turn customer insight into sales strategies that acquire, grow, and retain profitable relationships.

• Offer tailored products to drive growth and exceed sales targets
• Give employees a 360-degree customer view to improve service
• Help management track, monitor, and improve employee sales performance

Financial Performance Management

Discover how to invest in opportunities that allow you to control costs, determine the best strategy, and use real-time data to make immediate adjustments.

• Make better financial decisions faster using real-time data
• Cascade your strategy across all levels of the insurance organization
• Deliver accurate costing information to make informed decisions

Solution Brief: Empowering Finance Executives to Optimize Enterprise Performance ›

Accounting and Financial Close

Comply with evolving international accounting standards – while producing accurate quarterly and annual financial reports.

• Integrate and control all of your financial information
• Produce financial and management reports that instill confidence
• Centrally track all of your data across languages and currencies