ENHANCING CRM WITH SAP FOR INSURANCE Make yours a customer-centric organisation with SAP CRM. To learn more, read: "Delivering Superior Customer Value in Insurance" (PDF); Log-in required "SAP Customer Service Management for Insurance" (PDF) MLP Finanzdienstleistungen (PDF)

SAP for Insurance solutions provide the advanced claims, policy, and billing management capabilities insurers need to improve efficiency, profitability, and customer loyalty. Our solutions enable insurers to implement best-in-class business processes, optimise reinsurance processes, and gain sophisticated functionality for statutory reporting.

The comprehensive SAP for Insurance solution portfolio, together with our leading business support and analytical applications, helps optimise insurance business processes, making it possible for organisations to achieve:

• Financial excellence
• Financial asset management
• Collections and disbursements
• Operational excellence
• Claims handling and fulfillment
• Treaty and facultative reinsurance administration
• Superior customer value
• Sales force management

In addition, SAP for Insurance:

• Supports core policy management processes through the SAP Policy Management application.
• Leverages the functionality found in SAP Customer Relationship Management (SAP CRM) – helping you to make your organisation more customer-centric. Learn more.
• Supports adaptive business and redefinition of the insurance value chain by enabling a business process platform

For a complete view of SAP for Insurance capabilities, see SAP Business Maps for insurance.

Leading Insurers Transform Business with SAP

	ERGO Insurance Group A major European insurance group, ERGO, used SAP ERP and SAP NetWeaver Business Intelligence to meet both local and international regulatory requirements. Read the story (PDF).
	Clal Insurance Learn how Clal Insurance revamped its IT infrastructure to a revolutionary level with the world's largest implementation of SAP Claims Management. Read the story (PDF).

Read about more business transformations with SAP solutions.

Learn More

"Enterprise Risk Management for Financial Services" (PDF)

"Policy Management with SAP for Insurance" (PDF)

"Reinsurance Life-Cycle Management with SAP Reinsurance Management" (PDF)

"SAP Financials for Insurance" (PDF)

"SAP Incentive and Commission Management for Insurance" (PDF)